How We Handle Website and Customer Information
1. Business identity and policy scope
This privacy policy applies to the website and customer inquiries of G&B Auto Sales, doing business as Junk Car Buyers Palm Beach, a business registered in Florida, United States. The website presents information about vehicle purchasing and related listed service topics in Palm Beach County. Our appointment-based business location is in Lake Worth. The business phone and mailing address for privacy requests appear below this policy.
The policy explains information handling when you browse our pages, use the embedded vehicle-offer form, call us or communicate about a possible vehicle sale. It also addresses our own marketing communications and the third-party tools visible on this website. Independent websites reached through external links operate under their own policies. This notice explains privacy practices rather than setting the purchase conditions for a vehicle.
2. Information you choose to provide
The embedded contact form asks for your name, phone number, email address and a description of your vehicle. Your description may include its year, make, model, condition, starting problems or other facts you choose to share. During a subsequent conversation, you may also provide the parking location, ownership status, available documents, preferred contact method and information needed to discuss an appointment or possible purchase.
Please limit an initial inquiry to information relevant to the vehicle and your request. Do not place Social Security numbers, bank account details, payment-card numbers or copies of sensitive identity documents in the general description field. If additional paperwork becomes necessary for a transaction, discuss the appropriate process directly with the business rather than assuming the website form is the correct way to send it.
3. Information generated while browsing
Visiting a website sends technical information to the servers that deliver its pages and embedded resources. Depending on the service involved, this can include an IP address, browser and device characteristics, request times, the page requested and referral information. Our website also uses Google Analytics to measure browsing activity and engagement events, such as clicks on call, offer and map links.
Analytics tools can use cookies or related identifiers and process information about pages viewed, interactions and approximate location derived by the provider. This does not mean our vehicle-offer form requires your precise device location. The information a provider processes, the identifiers it uses and its retention settings are governed in part by that provider's technology and policies. Review the linked provider notices for further details.
4. Purposes of customer information
We use the information in an inquiry to understand your request, communicate with you, review a vehicle description and discuss whether a possible purchase or appointment is appropriate. Relevant details may be used to clarify ownership questions, plan agreed collection arrangements, maintain business records, address a complaint or comply with obligations associated with a transaction. Sending an inquiry does not guarantee an offer or appointment.
We also use website activity information to understand which pages and contact options visitors find useful, and technical information to support website delivery and deter abuse. Information used for these purposes is different from a final evaluation of a vehicle. Please tell us if contact details or vehicle facts change so that a conversation does not depend on outdated information.
5. Our marketing communications and your choices
In addition to responding to inquiries, the business may use contact information for its own marketing communications, including promotional email or, where permitted and appropriately authorized, text messages. Marketing is distinct from answering a question or discussing an existing vehicle transaction. This privacy policy does not itself obtain consent for promotional messaging, and submitting a vehicle inquiry does not replace any separate permission required by applicable law.
You may ask the business to stop promotional contact using the phone or mailing address below. Where a marketing message provides an unsubscribe link or text-message opt-out instructions, you may also use those instructions. A promotional opt-out does not necessarily prevent communications needed to answer your current request, complete an agreed transaction or address a legal obligation. Let us know which contact method or preference you want changed.
6. Sharing information and the limits of that sharing
We do not sell customer information or share customer information with other businesses for their own marketing. This includes information supplied in vehicle inquiries. That policy is separate from using service providers to operate a contact form, manage communications, supply analytics or protect a website. Those providers may receive information necessary to perform their functions, as explained in their own privacy notices and the disclosures here.
Information may also need to be provided where required by law, a valid legal process or legitimate transaction-record obligations. A privacy request should identify the information or communication at issue so we can consider it in context. The no-sale and no-third-party-marketing-sharing statement is not a claim that embedded providers receive no technical information when their tools load in your browser.
7. Embedded contact forms, reviews and spam protection
The vehicle-offer form is delivered through LeadConnector, a HighLevel service, rather than a form that saves your submission only in this website's page files. Information entered and submitted through that form is processed through the form provider's systems. Its scripts may handle sizing, browser interactions, cookies and related form functions. Information handling by the provider is described in its privacy policy, linked below.
The website also displays a ReputationHub review widget within the HighLevel service ecosystem. Loading the reviews tool can send technical request information to that provider even if you do not submit a vehicle inquiry. The embedded form may use Cloudflare or Turnstile security checks to detect automated abuse. Such checks can process browser, network and challenge information; they are not an invitation to provide sensitive documents.
8. Google services and external destinations
Google Analytics supports website usage measurement. Google Maps supplies embedded location and community maps, and map links can open Google's own website. Google Fonts may supply the typefaces used to display page text. Requests to these services can disclose technical information to Google, and embedded tools may use cookies or other storage according to their functionality. Google's privacy policy is available in the provider links below.
Links to social media, public reference sources, image credits and other websites take you outside this website. Opening an external destination can share information normally associated with navigation, such as the referring page where the browser permits it. Any account you use there, interaction with that service or information you submit to it is subject to that destination's policies, not solely this notice.
9. Cookies, browser controls and analytics choices
Cookies and similar technologies can support analytics, embedded form functions, security checks and the preferences of third-party tools. Not all of these technologies perform the same purpose. This site does not currently provide a dedicated on-page cookie-preference dashboard. Publishing a privacy notice should not be interpreted as offering a control that is not actually present or as obtaining any legally required cookie consent.
Your browser settings may let you inspect, block or remove cookies and limit third-party storage. The Google Analytics browser opt-out resource below explains an additional provider-specific option. Browser privacy settings and extensions can affect embedded forms, reviews or maps, and a choice made on one device may not apply on another. If a form cannot be used, you can contact the business by phone instead.
10. Records, retention and provider processing locations
Inquiry and transaction information is kept for the purposes of responding to customers, maintaining appropriate business records and meeting applicable obligations. How long a particular record is needed depends on whether it concerns an unanswered inquiry, an active discussion, a completed transaction or another recordkeeping requirement. This policy does not state a single deletion period that applies to every type of information or every service provider.
If you want to understand whether a particular record remains held, contact us with enough detail to identify the inquiry or transaction. Providers supporting forms and analytics can have their own storage arrangements and retention settings. Information processed by online providers is not necessarily stored only in Florida. The provider notices explain their broader practices; we do not guarantee that all technical data remains within one state or country.
11. Security and careful use of contact channels
Protecting customer information requires appropriate handling by the business and the providers used to support its communications. Access to inquiry records is intended for people and services that need the information for the purposes described in this policy. No website, transmission method or storage system can be guaranteed completely secure, and this notice does not promise a specific security certification, audit result or breach-free service.
Use care when deciding what to send and when verifying who has contacted you. A general vehicle inquiry does not require passwords, payment-card details or unrelated identity records. If a message claiming to be from the business appears suspicious, use the established phone number on this website to check it. Do not rely only on a number or link supplied in an unexpected message.
12. Privacy requests and applicable rights
You can contact the business to ask about information you supplied, request correction of inaccurate details, discuss deletion or express a communication preference. Some rights and obligations depend on applicable law and the circumstances of the request. We may need information reasonably necessary to verify the requester and locate the relevant record, but you should not send unnecessary sensitive documents in an initial privacy inquiry.
A deletion or access request can be affected by transaction records, legal requirements or information maintained independently by an embedded provider. We will consider the request in that context rather than promising that every record can be removed immediately. When a question concerns a separate third-party account or tool, its provider may also need to be contacted directly. Use the business phone or postal contact below to begin.
13. Children and information submitted by mistake
This local vehicle-buying website is intended for adults arranging legitimate vehicle inquiries and is not directed to children under thirteen. A vehicle transaction may require its own ownership and authorization review, separate from browsing a public page. If you believe a child has supplied personal information through the inquiry form, please contact the business so the situation and any appropriate record handling can be reviewed.
You should also contact us if you accidentally included sensitive information or submitted an inquiry using incorrect contact details. Explain the issue without repeating unnecessary confidential information in a new message. A correction request helps identify which record needs attention, while the form provider's systems and applicable recordkeeping obligations may affect the steps that can be taken.
14. Policy updates and contacting the business
This notice may be updated when website tools, information practices or business contact details change. The date near the top of the page identifies the most recent update to this version. Revised wording will be available on this page; any additional notice required by applicable law should be handled separately. Review the policy again when you return after a change to the website or its contact process.
For privacy questions, marketing preferences or requests about customer information, contact G&B Auto Sales, doing business as Junk Car Buyers Palm Beach, using the phone and mailing address below. Include enough context to identify the request, such as when you contacted us and which communication or record you mean. Our location is appointment-based, so call ahead rather than making an unannounced visit to discuss a privacy matter.